Shipping
Orders received before 5.00pm Monday-Friday (except UK public holidays) are usually dispatched the same day subject to stock availability.
Delivery charges are quoted when placing an order. Our standard rates are:
Royal Mail 1st Class Standard Mail £1.99 Royal Mail’s 1st Class postal service aims to deliver within 1- 3 working days including Saturdays but may take longer. We guarantee to dispatch in-stock items on the same day (Monday to Friday) if you order before 5pm.* Unfortunately this carrier prohibits Lithium ion/polymer/metal/alloy batteries when not sent with, or contained in/connected to an electronic device More info
Hermes Tracked 48 A fully tracked service which aims to deliver the next working day including Saturdays. Deliveries can take between 1-3 working days More info
Royal Mail 1st Class Recorded Signed for £2.99 Royal Mail’s 1st Class postal service aims to deliver within 1- 3 working days including Saturdays but may take longer. We guarantee to dispatch in-stock items on the same day (Monday to Friday) if you order before 5pm.* Unfortunately this carrier prohibits Lithium ion/polymer/metal/alloy batteries when not sent with, or contained in/connected to an electronic deviceMore info
DPD Next Day Delivery £6.99 DPD Next Day Parcel guarantees next working day delivery and provides a comprehensive tracking system, including a live driver tracker and a 1 hour delivery window. *Delivery will take two days for the Northern Highlands, Northern Ireland and other distant areas. For DPD deliveries, we guarantee to dispatch in-stock items on the same day (Monday to Friday) if you order before 5pm.*
Royal Mail Special Delivery (1pm) £7.99 Royal Mail Special Delivery is guaranteed to deliver your order before 5.00pm the next working day. The Special Delivery tracking code is emailed to you when we dispatch the order (except Scottish Highlands). We guarantee to dispatch in-stock items on the same day (Monday to Friday) if you order before 5pm.* Unfortunately this carrier prohibits Lithium ion/polymer/metal/alloy batteries when not sent with, or contained in/connected to an electronic device More info
Royal Mail Special Delivery Saturday Service £12.95 When you purchase on a Friday and need delivery on Saturday you should select the Special Delivery™ Saturday Service for guaranteed delivery of your urgent or valuable item before 5.00pm to 99% of the UK. The Special Delivery tracking code is emailed to you when we dispatch the order (except Scottish Highlands). We guarantee to dispatch in-stock items on the same day (Friday) if you order before 5pm.* Unfortunately this carrier prohibits Lithium ion/polymer/metal/alloy batteries when not sent with, or contained in/connected to an electronic device More info
Worldwide Royal Mail Air sure - £2.99 per order
Worldwide Royal Mail int. Signed For - £9.99 per order
* Although 1st Class Delivery can take between 1 – 3 working days from the dispatch date, it’s been our experience that the majority of late packages arrive just a day or two after this estimated delivery period. Please be aware however that although NOT the normal, delays on this service can result in orders taking up to 15 days to arrive.
† Except Scottish Highlands
Note:
1. The estimated arrival times are taken directly from information provided by our couriers. These are estimates only, uk mobile store ltd are not responsible if this varies.
2. All deliveries will require a signature on receipt, apart from those delivered using the Royal Mail Standard 1st Class service (UK). However, where the value of your total order exceeds £50 or/and includes an high value item then your delivery option will be automatically upgraded to a ‘Royal Mail Special Delivery ’ service.
3. In exceptional circumstances we reserve the right to use alternative couriers.
4. Saturday deliveries are at the discretion of the couriers, it is our experience that in most cases they do choose to deliver to residential addresses on Saturday mornings.
5. When signing for a delivery you are accepting the item in the condition it arrives. Please ensure you check your item before signing for it, as we cannot be held responsible for the condition of an item once it has been signed for and accepted.
6. If goods are returned to uk mobile store ltd because of a failed delivery for any reason, the carriage cost is not refundable. We reserve the right to charge for any extra carriage costs incurred to re-send goods.
7. Missing or delayed items: Please note that we will need to wait 15 days before being able to trace, replace or refund lost items.